Every business, whether large or small, for-profit or non-profit, governmental or private, have the same basic core processes of Purchasing, Manufacturing, Marketing and Sales. Each of these are supported by functions such as Human Resources, Accounting, and Information Technology. We will examine some of these processes in detail and learn how to model them using Data Flow Diagrams and Flow Chart modeling techniques. APQC has developed a standard framework of business processes which we will examine and model, the framework is known as Process Classification Framework.
Description
Every business, whether large or small, for-profit or non-profit, governmental or private, have the same basic core processes of Purchasing, Manufacturing, Marketing and Sales. Each of these are supported by functions such as Human Resources, Accounting, and Information Technology. We will examine some of these processes in detail and learn how to model them using Data Flow Diagrams and Flow Chart modeling techniques.APQC has developed a standard framework of business processes which we will examine and model, the framework is known as Process Classification Framework.